国开电大机考24秋《商务英语3》参考复习资料

同学情

交际用语（单选题）
题目
- Excuse me, sir. Where is Dr. Brown's office?- _____________________
You can't ask me.
Pardon? I have no idea.
Sorry I don't know. But you can ask the man over there.
答案
Sorry I don't know. But you can ask the man over there.


交际用语（单选题）
题目
- Is there anything serious, doctor?- _____________________
I'm going to have another check-up.
The results of the blood test are wrong.
No. Just stay in bed and drink more water.
答案
No. Just stay in bed and drink more water.


交际用语（单选题）
题目
- Are you feeling better today, Mrs. Silver?- _____________________
Don't worry about me.
Just stay in bed and have a good rest.
Yes, doctor. But I still feel dizzy.
答案
Yes, doctor. But I still feel dizzy.


交际用语（单选题）
题目
- These are certainly beautiful flowers. Thank you so much.- _____________________
No, no. It's nothing.
You are welcome.
Yes, I agree.
答案
You are welcome.


交际用语（单选题）
题目
- Do you mind telling me where you are from?- _____________________
Certainly not. I'm from London.
Sure, I was born in London.
Not really, you can do it.
答案
Certainly not. I'm from London.


词汇与结构（单选题）
题目
A good salesperson is good at listening to and taking note of ___________ different people tell him.
what
whether
how
答案
what


词汇与结构（单选题）
题目
According to law, taxable services refer to transportation, construction, finance, insurance and __________.
others
the things
the like
答案
the like


词汇与结构（单选题）
题目
You see, with the rapid economic growth nowadays in China, the logistics industry __________ greatly.
has extracted
is to explode
is expanding
答案
is expanding


词汇与结构（单选题）
题目
You have made your clients ______ too long in the office.
wait
to wait
waiting
答案
wait


词汇与结构（单选题）
题目
We work closely __________ every large airline like Air China, Air France, and American Airlines.
with
to
in
答案
with


词汇与结构（单选题）
题目
Business people from all over the world are gathering in Guangzhou, __________ business information and developing friendship.
examining
extending
exchanging
答案
exchanging


词汇与结构（单选题）
题目
There is nothing to stop a/an ________ company from creating the same product.
rival
opponent
competitive
答案
rival


词汇与结构（单选题）
题目
I think a bus stop advertisement is a very wise choice to ___________ our products.
launch
promote
campaign
答案
promote


词汇与结构（单选题）
题目
Are there any other features worth __________ about the organization of the company?
mentioning
to mention
mention
答案
mentioning


词汇与结构（单选题）
题目
They didn't reply to us, so we have nothing to do but ______.
waiting
to wait
wait
答案
wait


词汇与结构（单选题）
题目
Sometimes a situation will ___________ a direct style of management.
call out
call on
call for
答案
call for


词汇与结构（单选题）
题目
Ideally a negotiation should be a win-win situation so both you and your customer will probably have to ___________ on some points.
give in
give out
give over
答案
give in


词汇与结构（单选题）
题目
A sales department ___________ many people who are based in different parts of the country or the world.
consists of
insists on
persists in
答案
consists of


词汇与结构（单选题）
题目
___________ this coat is expensive, it will never go out of style.
But
Although
Unless
答案
Although


词汇与结构（单选题）
题目
Tony doesn't understand _________________.
how can he get promoted quickly
why his colleagues so efficient
what his boss really thinks of him
答案
what his boss really thinks of him


单选题
题目
Being an effective manager means knowing when to use the right management style. Some styles, for instance, are more people-oriented, while others tend to focus on a project or product. The management style you select will depend on your people skills and knowledge, available resources (like time and money), desired results, and, of course, the task before you. The common management styles can be summarized into three categories. The participatory style is the first of its kind. Here, it is critical to give each employee an entire task to complete. If that's not possible, make sure the individual knows and understands his or her part as it relates to the project or task. When people in your team know where they fit in the big picture, they're more likely to be motivated to complete the task. Following that, we have the directing style. Sometimes a situation will call for a direct style of management. Perhaps a tight deadline looms, or the project involves numerous employees and requires a top-down management approach. Here, a manager answers five questions for the employees: What? Where? How? Why? and, When? Let employees know what they need to do, how they're going to do it, and when the questions must be finished. The last one is the teamwork style. If you want to speed up a project and choose the best process for completing that project, managing by teamwork is the way to go. When you motivate people to pool their knowledge, the results may exceed your expectations. Often, teams can tackle problems more quickly than what you can accomplish on your own. The give-and-take can create a process that you can repeat in other projects.@@@Being an effective manager lies in knowing the right _____.
knowledge
skills
management style
答案
management style


单选题
题目
Being an effective manager means knowing when to use the right management style. Some styles, for instance, are more people-oriented, while others tend to focus on a project or product. The management style you select will depend on your people skills and knowledge, available resources (like time and money), desired results, and, of course, the task before you. The common management styles can be summarized into three categories. The participatory style is the first of its kind. Here, it is critical to give each employee an entire task to complete. If that's not possible, make sure the individual knows and understands his or her part as it relates to the project or task. When people in your team know where they fit in the big picture, they're more likely to be motivated to complete the task. Following that, we have the directing style. Sometimes a situation will call for a direct style of management. Perhaps a tight deadline looms, or the project involves numerous employees and requires a top-down management approach. Here, a manager answers five questions for the employees: What? Where? How? Why? and, When? Let employees know what they need to do, how they're going to do it, and when the questions must be finished. The last one is the teamwork style. If you want to speed up a project and choose the best process for completing that project, managing by teamwork is the way to go. When you motivate people to pool their knowledge, the results may exceed your expectations. Often, teams can tackle problems more quickly than what you can accomplish on your own. The give-and-take can create a process that you can repeat in other projects.@@@Which of the following is NOT mentioned as a focus of different management styles?
People.
Customers.
Project.
答案
Customers.


单选题
题目
Being an effective manager means knowing when to use the right management style. Some styles, for instance, are more people-oriented, while others tend to focus on a project or product. The management style you select will depend on your people skills and knowledge, available resources (like time and money), desired results, and, of course, the task before you. The common management styles can be summarized into three categories. The participatory style is the first of its kind. Here, it is critical to give each employee an entire task to complete. If that's not possible, make sure the individual knows and understands his or her part as it relates to the project or task. When people in your team know where they fit in the big picture, they're more likely to be motivated to complete the task. Following that, we have the directing style. Sometimes a situation will call for a direct style of management. Perhaps a tight deadline looms, or the project involves numerous employees and requires a top-down management approach. Here, a manager answers five questions for the employees: What? Where? How? Why? and, When? Let employees know what they need to do, how they're going to do it, and when the questions must be finished. The last one is the teamwork style. If you want to speed up a project and choose the best process for completing that project, managing by teamwork is the way to go. When you motivate people to pool their knowledge, the results may exceed your expectations. Often, teams can tackle problems more quickly than what you can accomplish on your own. The give-and-take can create a process that you can repeat in other projects.@@@Which of the following can't be inferred from the passage?
The management style is likely to change because the manager has been replaced.
The management style is likely to change because the desired results have changed.
The management style is likely to change because the available resources have changed.
答案
The management style is likely to change because the manager has been replaced.


单选题
题目
Being an effective manager means knowing when to use the right management style. Some styles, for instance, are more people-oriented, while others tend to focus on a project or product. The management style you select will depend on your people skills and knowledge, available resources (like time and money), desired results, and, of course, the task before you. The common management styles can be summarized into three categories. The participatory style is the first of its kind. Here, it is critical to give each employee an entire task to complete. If that's not possible, make sure the individual knows and understands his or her part as it relates to the project or task. When people in your team know where they fit in the big picture, they're more likely to be motivated to complete the task. Following that, we have the directing style. Sometimes a situation will call for a direct style of management. Perhaps a tight deadline looms, or the project involves numerous employees and requires a top-down management approach. Here, a manager answers five questions for the employees: What? Where? How? Why? and, When? Let employees know what they need to do, how they're going to do it, and when the questions must be finished. The last one is the teamwork style. If you want to speed up a project and choose the best process for completing that project, managing by teamwork is the way to go. When you motivate people to pool their knowledge, the results may exceed your expectations. Often, teams can tackle problems more quickly than what you can accomplish on your own. The give-and-take can create a process that you can repeat in other projects.@@@When people in your team know where they fit in the big picture, they are more likely to be _____ to complete the task.
frustrated
reluctant
inspired
答案
inspired


单选题
题目
Being an effective manager means knowing when to use the right management style. Some styles, for instance, are more people-oriented, while others tend to focus on a project or product. The management style you select will depend on your people skills and knowledge, available resources (like time and money), desired results, and, of course, the task before you. The common management styles can be summarized into three categories. The participatory style is the first of its kind. Here, it is critical to give each employee an entire task to complete. If that's not possible, make sure the individual knows and understands his or her part as it relates to the project or task. When people in your team know where they fit in the big picture, they're more likely to be motivated to complete the task. Following that, we have the directing style. Sometimes a situation will call for a direct style of management. Perhaps a tight deadline looms, or the project involves numerous employees and requires a top-down management approach. Here, a manager answers five questions for the employees: What? Where? How? Why? and, When? Let employees know what they need to do, how they're going to do it, and when the questions must be finished. The last one is the teamwork style. If you want to speed up a project and choose the best process for completing that project, managing by teamwork is the way to go. When you motivate people to pool their knowledge, the results may exceed your expectations. Often, teams can tackle problems more quickly than what you can accomplish on your own. The give-and-take can create a process that you can repeat in other projects.@@@If you want to speed up a project and choose the best process for completing that project, you can resort to _____.
teamwork
top-down management
tight deadline
答案
teamwork


资料来源：谋学网（www.mouxue.com）
题目
Logistics is the physical flow process of goods from the point of origin to the point of consumption concerning transportation, warehousing, and storage, loading and unloading, goods handling, packing, distribution processing delivery and information management. For example, after a commercial transaction is done, logistics will carry out the transfer of goods from the seller to the buyer for the lowest cost and in the most effective manner. During the transfer process, logistics facilities, equipment (carriers), administration of information and standardization are needed. Logistics has three major functions. Firstly, it creates time value. The same goods can be valued differently at different times. Goods are often in stagnation during the transfer process, which is called the storage of logistics. Secondly, it creates location value. The same goods can be valued differently at different locations. The value added during the transfer process is the location value of logistics. Thirdly, it creates distribution processing value. Sometimes the distribution processing changes the packages of the goods. That is, during this stage, it cuts large packages of goods into smaller parts, which creates added value for goods.@@@Logistics is the physical flow process of goods from the seller to the buyer.
T
F
答案
T


资料来源：谋学网（www.mouxue.com）
题目
Logistics is the physical flow process of goods from the point of origin to the point of consumption concerning transportation, warehousing, and storage, loading and unloading, goods handling, packing, distribution processing delivery and information management. For example, after a commercial transaction is done, logistics will carry out the transfer of goods from the seller to the buyer for the lowest cost and in the most effective manner. During the transfer process, logistics facilities, equipment (carriers), administration of information and standardization are needed. Logistics has three major functions. Firstly, it creates time value. The same goods can be valued differently at different times. Goods are often in stagnation during the transfer process, which is called the storage of logistics. Secondly, it creates location value. The same goods can be valued differently at different locations. The value added during the transfer process is the location value of logistics. Thirdly, it creates distribution processing value. Sometimes the distribution processing changes the packages of the goods. That is, during this stage, it cuts large packages of goods into smaller parts, which creates added value for goods.@@@Administration of information and standardization are needed during the transfer process.
T
F
答案
T


资料来源：谋学网（www.mouxue.com）
题目
Logistics is the physical flow process of goods from the point of origin to the point of consumption concerning transportation, warehousing, and storage, loading and unloading, goods handling, packing, distribution processing delivery and information management. For example, after a commercial transaction is done, logistics will carry out the transfer of goods from the seller to the buyer for the lowest cost and in the most effective manner. During the transfer process, logistics facilities, equipment (carriers), administration of information and standardization are needed. Logistics has three major functions. Firstly, it creates time value. The same goods can be valued differently at different times. Goods are often in stagnation during the transfer process, which is called the storage of logistics. Secondly, it creates location value. The same goods can be valued differently at different locations. The value added during the transfer process is the location value of logistics. Thirdly, it creates distribution processing value. Sometimes the distribution processing changes the packages of the goods. That is, during this stage, it cuts large packages of goods into smaller parts, which creates added value for goods.@@@Storage creates the location value for goods.
T
F
答案
F


资料来源：谋学网（www.mouxue.com）
题目
Logistics is the physical flow process of goods from the point of origin to the point of consumption concerning transportation, warehousing, and storage, loading and unloading, goods handling, packing, distribution processing delivery and information management. For example, after a commercial transaction is done, logistics will carry out the transfer of goods from the seller to the buyer for the lowest cost and in the most effective manner. During the transfer process, logistics facilities, equipment (carriers), administration of information and standardization are needed. Logistics has three major functions. Firstly, it creates time value. The same goods can be valued differently at different times. Goods are often in stagnation during the transfer process, which is called the storage of logistics. Secondly, it creates location value. The same goods can be valued differently at different locations. The value added during the transfer process is the location value of logistics. Thirdly, it creates distribution processing value. Sometimes the distribution processing changes the packages of the goods. That is, during this stage, it cuts large packages of goods into smaller parts, which creates added value for goods.@@@The same goods can be valued differently at different times and locations.
T
F
答案
T


资料来源：谋学网（www.mouxue.com）
题目
Logistics is the physical flow process of goods from the point of origin to the point of consumption concerning transportation, warehousing, and storage, loading and unloading, goods handling, packing, distribution processing delivery and information management. For example, after a commercial transaction is done, logistics will carry out the transfer of goods from the seller to the buyer for the lowest cost and in the most effective manner. During the transfer process, logistics facilities, equipment (carriers), administration of information and standardization are needed. Logistics has three major functions. Firstly, it creates time value. The same goods can be valued differently at different times. Goods are often in stagnation during the transfer process, which is called the storage of logistics. Secondly, it creates location value. The same goods can be valued differently at different locations. The value added during the transfer process is the location value of logistics. Thirdly, it creates distribution processing value. Sometimes the distribution processing changes the packages of the goods. That is, during this stage, it cuts large packages of goods into smaller parts, which creates added value for goods.@@@Large packages of goods should always be cut into smaller parts to create added value.
T
F
答案
F


写作（问答题）
题目
Suppose you are Henry. Last month, you bought a Canon digital camera from JD.com and found that the lens didn't work properly. You asked for a new one and found that there were some scratches on the screen when the new camera arrived. You are writing to complain about it:• describe the problems clearly• ask for a replacement of the camera• ask for compensation or a 10% discount• end the complaint letter