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一、单选题（共 20 道试题，共 40 分。）V 1. ( )is medium sweet produced in Germany.; w0 L0 h* r. \4 _
A. Liebfraumilch
1 ]9 e6 G( n P, E0 AB. Muscadet+ H: W. v. V+ q3 j0 ~% e7 [3 f
C. Rioja' ?' v4 R/ n4 u
D. Sauternes; }9 o; z" p3 X5 A1 M# j- K8 A
满分：2 分2 M9 j: x! _: n
2. ( )is a kind of very dry white wine produced in Central France.
; P: c/ {; w- p8 X- u X4 |; QA. Bordeaux
" |1 n" u9 J9 L, D1 N: N: kB. Chablis
$ m8 ?1 I+ v" D4 S2 T' NC. Chianti2 Q! y/ m) f5 D; _ H. A0 r) r1 J2 a: y7 Y
D. Lambrusco
! |7 l& u( w4 ?- B$ v 满分：2 分" x: R7 R; R5 w# y) p
3. An unsatified guest will cost you as much as( ) times that guest's annual purchases in terms of lost patronage over five years?8 r# b1 f- M2 P4 Q1 j6 v& l- R
A. 100+ `' @* X5 A: S& l
B. 500
3 B' k5 M1 c! I6 B9 X' T4 n# lC. 1,000/ K4 ~8 ^0 s3 i, @$ t9 ]( R
D. 5,0007 [7 i2 [; h9 C6 Y6 M
满分：2 分* W t% y* T. Q7 Q' i
4. Dishes in Sichuan are noted for their varied and ( )flavors.
2 c2 r7 _( v! f1 ]0 b' f- }A. fresh& }, e0 ?, f5 q l
B. tender: z5 X2 x+ A6 E' E5 H2 a
C. heavy4 X# R& r) j- e: v! l/ H* r3 |) F0 x% h
D. light
y1 T# d0 F* Q4 O* U- f& l' A1 z 满分：2 分
0 ]7 V+ C# r: h9 n( j) Z$ L) e5. When you are in Beijing, an opportunity to sample its famous ( )should not be passed.
* f3 W8 Y3 G) U7 C% nA. kungpao chicken1 F; r% w1 L# C3 D
B. sushi/ n! h z1 |* M2 q+ f
C. pasta
2 l) G, w1 a, q, r+ g5 oD. Peking Duck; F# j3 H$ n( Y$ a
满分：2 分
. O3 e) D, Q* B6. Nobody is ( ) touch that book.
' F2 U3 D* U' [+ k. U& o1 N2 yA. lost to8 T' a* ]' O& k& A: Y2 }
B. checked in
# ?% ?! |% |- w' e" WC. allowed to
9 t9 q+ z% f! u3 v8 ~$ q- I& F* R9 OD. added to
* X3 v1 Q* D( t4 |2 t9 r) s 满分：2 分2 b5 H0 E. a( q* ]$ \3 q, r3 A
7. How much does a nickel value?& R1 Z# |; }' n0 Q
A. 1 cent; y! K9 y4 `1 f! W' D: T/ \2 w+ q8 l
B. 5 cents
# G' S$ |% _( Y1 w) n6 Z+ a- NC. 10 cents
) w& U3 h* E( PD. 25 cents6 I4 Y0 |6 k2 T& n, u6 t
满分：2 分, H, [% l8 l# p/ V" W" u/ }) R
8. I have finished the work ( ) your orders.! V. ?' l: @2 ^
A. in accordance with
- C- W; g+ Z' L+ xB. at the request of$ D! c j: g; W8 N
C. in line with1 o0 v# @1 h: L, A
D. on the basis) a5 b5 ^; O9 _- V2 H
满分：2 分
# u1 w9 y0 l! f# m9. I had no ( ) staying at home because I have no money.
- a) t0 J5 C3 s1 G! t/ [A. alternate to, ?- O) Z* `: u$ B9 J! b" @
B. alternative to) P3 ?& J0 l' x5 w N9 f1 Q0 T
C. alternate by1 ^# A, f+ {* X9 w6 e
D. alternative by
; h* v+ f% `& M 满分：2 分
4 J1 c0 e+ l5 a0 M8 I10. What does VAT stand for?! J( C; F1 W2 ^: O
A. Value-Assist Tag3 _% W+ l) Q; s6 _% t1 N" c4 [
B. Value-Added Tax+ y! M2 i- m9 S
C. Value-Added Tag$ X5 M9 j" _' e0 M6 v3 r2 y
D. Value-Assist Tax* Q: l- ]* A0 ~3 C j: k
满分：2 分
% P! A1 j, }: Z9 c. G11. What does CAAC stand for?
6 B- p- X, t- a% M+ w: nA. Civil Air&Aviation Corp.
1 B' I( s# I! U; _B. China Air&Aviation Civil! r$ C T! w( j& e8 ?, `" ]
C. China Air Administration Corp.4 A, a6 q! @. Z9 T
D. Civil Aviation Administration of China# s3 [2 R" a' S$ ~' g8 y# j- n
满分：2 分( n) m/ B/ G8 x. w
12. People nowadays seldom choose ( ) to travel between cities.
6 u( r% [' v7 x! J. ` vA. trains
" }& j3 k$ p5 `0 _8 x$ LB. planes/ O& q% M. K! d; ^4 b
C. highways
5 \- z& Z, X5 ?# x; iD. water ways7 N1 {: Q) x# S6 c1 G9 |4 A4 Q( K
满分：2 分
& }0 Z5 h* n0 }' b" d9 |13. Sedan chairs are still used for ( ) purposes throughout Asia.
( f# N. P' A7 y5 G4 J# B: q; {A. ceremonial
5 G- L t( E4 J0 f# `# OB. religious) z a; e% K' a8 N: j
C. trasnportation1 u$ R3 r. Y& T: n( c" T4 K2 p
D. efficient
2 e7 }8 X! B( v9 s* K2 L 满分：2 分
1 u2 b6 W) W/ D) q: v& P14. Heavy food ( ) not ( )people who have just recovered from a stomach-ache.
' z' q9 Q. F, Y' mA. is…served with) _2 k/ V6 W" _; u
B. is…suited for# H* ?$ Y7 f5 \3 ^4 }' Y
C. is…famous for
& P! a6 } Y$ bD. is adapted for3 B. U0 ]9 L; y+ v0 D
满分：2 分
a$ i: E! ~7 ?15. ( )is full-bodied red wine from spain.
Y# |4 i% H# C4 gA. Liebfraumilch4 l1 J( S/ ?; E( F% u, \/ o! h3 }
B. Muscadet- T9 x6 Y" F5 w
C. Rioja
) J5 |" c4 P$ G) b9 V4 @3 `* ]# } E; XD. Sauternes
$ R8 e& w) z0 Q% E, F$ M \3 Q 满分：2 分% |6 G) x% G: h m1 u! ?- c
16. These shoes are comfortable ( ) pretty.& k# g# q( o% i% M
A. in turn
. I; V# y( s( c1 c1 _! OB. rather than% w x% C8 r& C; G1 |/ j- p4 j2 R
C. in the best position to
, n/ s+ b+ R AD. other than# c* X D: ^; f' E" G
满分：2 分' I& B E& t0 m5 |3 {
17. （ ）when you are walking alone in the deep night.$ `+ z2 }- i M
A. Stand treat
# R! O2 n% ~* b5 Q( [: HB. Stay alert
: E, @% l; r' H4 |C. End up
3 B* q i, a9 w3 O' z- q0 }' B& @D. Serve well5 H: g) i# G. P7 h" C1 ^
满分：2 分: @: l2 e3 c& q
18. "Old World" as a popular wine classification includes the following except ( ).
$ P* \ b3 @- J# YA. France
- m: }8 S& J; l! eB. Australia
( K: G5 ]+ N) X4 Y$ M, gC. Portugal
6 P- }5 [" K% jD. Italy
* A" n6 e2 J% p3 B( d, N- |- j x 满分：2 分
: r6 G& f( m) \5 a, a5 N- k19. You may make the same mistake again if you don't ( )from the first one.3 O6 o, A; G' X/ n o' V
A. deal with# Q$ T+ ]6 Y( }
B. ride on6 ]6 f7 u% Z0 X5 R
C. learn the lesson @ R9 H9 q! L3 a
D. break down7 ^+ Z, |- E, s: n6 n5 B6 j, |
满分：2 分# s- J8 S. i r. h
20. What does PDA stand for?
8 e: X1 g/ e5 lA. Personal Digital Assistant/ t2 e- j+ {9 p( G( ^& w
B. Private Digital Accessary
7 {* O/ c: j- v$ y6 b' V6 X5 F* |C. Private Digital Assistant3 Y9 n2 L8 ^) J. t3 R$ J
D. Personal Digital Accessary
( s [0 N8 t4 x; A5 y 满分：2 分 9 a8 |0 E5 U$ i8 w) E$ Z
* i% q {% D# x$ O
二、多选题（共 20 道试题，共 40 分。）V 1. The general manager of the hotel makes a point of explaining ( ) to all new hands.
2 @ r) ?5 i4 Y' n) n# x" b) E/ fA. hotel's tariff8 h6 N4 k& c! W$ u# I1 Y& D
B. hotel's culture$ S7 v: D4 L3 j
C. hotel's income
4 `. `, z [0 E5 [1 o5 ~4 ~D. business concept
( a* t9 b8 }% O# h6 T: u 满分：2 分
# u) z7 a q) x% g2. A comprehensive transportation system consists of ( ).' }' t% S, W# w
A. airports
( K, V% E. O# Q. _0 |/ g# LB. railways
" i, ^. ` U, f$ G5 f3 G. L9 l2 rC. highways' j, H. F, q3 \0 T
D. water transportation
1 L, J4 K0 c" K0 H. M, P4 h3 v 满分：2 分
, X r& S( P( J8 e- e, Q3. Bicycles give feelings of ( ).
9 b6 {( R# s+ l+ a- cA. luxury# k. g) B' y& X# B2 `% u9 c1 E
B. freedom
% {6 L% a, C) k3 ^C. returning to nature
& d8 }5 G! h- H1 w, YD. convenience
) Q8 y+ j% |0 I0 H8 z 满分：2 分
8 k4 P! ?& w1 {8 k4. Some four-star or five-star hotels are also equipped with ( ).! e- d7 A! k9 Q
A. swimming pools
4 ^( [+ ^/ s, Q# |& K: ?; o* IB. bowling alleys3 _1 J8 e2 G! u, i l/ s
C. saunas& n1 a- j/ w1 }6 H) K- O7 r2 u- g
D. safety-deposit boxes
2 d7 {* h7 |2 Y" S1 F7 q: {' Q 满分：2 分: k/ q# u8 B# t2 J9 @0 O
5. The domestic airlines radiate from Beijing to ( ).+ H2 h9 M1 G2 L
A. all provinces
" K" M$ G! r; uB. autonomous regions8 M9 a1 H m$ [& G0 s
C. municipalities; L; L: z+ R% N3 `
D. border and remote areas4 I7 n$ ^" c0 \! e9 r
满分：2 分
! d) j* L. X! f( M% V6. Which of the followings are typical food in Italy？
1 p) c% g+ a) e3 E0 yA. curry beef1 ]4 g: ~8 M" T. p3 ~" M5 O
B. pasta
4 k& \# T; z, {5 q8 [2 K3 p3 M4 x. ZC. spaghetti
- Z. l; m, |3 V. z5 C# ]5 k8 \D. macaroni* n; P; |2 p* C% H! ^1 O
满分：2 分5 m+ G/ D: s: r! m; [" A; W
7. Which of the followings are included in Jinling Hotel？
( c$ L2 h1 v( l" `+ `( Y. B$ J4 t: HA. Chinese Restaurant8 R% {- F9 C9 X* x
B. Korean Restaurant$ r% j+ {5 V' z6 f S4 e4 y3 e
C. Japanese Restaurant
$ A" G+ N8 u& `/ v* C k6 ZD. Western Restaurant( {- D3 f9 U! k, e- R; o% X7 c
满分：2 分; O! K6 x7 }; K
8. The Housekeeping staff consists of ( ).- j9 o7 K1 r% T
A. executive housekeeper
% ^2 k+ p% \! V* k# }B. deputy housekeeper+ F* u/ a9 U& L/ Q
C. floor housekeepers+ `" W% p7 e" U: Z3 }- \/ j/ l
D. room attendants; d/ o! d( x: u4 M' U" w
满分：2 分6 p+ |$ T. |1 F ?
9. Ocean shipping in China is divided into navigation zones as ( ).. n" @$ |2 `* S2 v$ ? q
A. eastern
5 ^1 p# P4 x8 yB. western
) V7 c% u& j9 q$ pC. northern& F1 l) e. l) `5 `
D. southern) y @! G# L& d3 p U9 P& x
满分：2 分$ W! _* m8 v) X$ C, E
10. As a highly organized commercial industry, hotels can be classified into ( ).6 J7 f1 F4 o% j. y9 j1 n
A. commercial* A5 x: |- p+ I7 r0 f' E
B. resort3 P `; y# N8 _% [& ]) @9 y
C. conventional
6 i' Y7 h; F" U+ J9 s! |! SD. resident
8 H6 _( I- y/ Y, Q 满分：2 分
' u3 [3 M& j7 L' F7 V# V6 s: e11. What make "golden eras"of Chines cooking possible?4 c# i1 s- C: N7 D9 U( ?1 Q2 X; |: `
A. peace/ S7 J' L) k7 W4 C. w3 X
B. good weather
4 X, l8 q+ K1 L3 ?6 R# D7 mC. cooking experts5 Q# F, }0 k4 k" ]. Z
D. wise leaders2 t/ p: {: n2 N. x
满分：2 分
4 _3 ~( r6 {* {/ u12. A delightful and delicious meal creates ( ).4 ]6 o6 \9 N& ]7 u0 z
A. happiness& o' Z% b a8 s, u+ x! u
B. harmony7 J1 a. g9 T- c- @$ F
C. mental well-being' W! n0 |6 W! q3 O) X L; L8 g
D. physical well-being4 C1 E3 w- E0 o: }8 Q+ ~# |; ?
满分：2 分& j# B7 t) j- u4 G; L4 N7 f3 \$ [
13. Transportation means in ancient China included ( ).& m' P p6 S) U x
A. traveling on foot
2 F" |5 F" w5 ]. C( NB. riding horses9 C; R7 \" q6 D' i; {
C. man-carried sedan chairs
$ Z3 [9 D4 K6 m FD. oxcarts
/ m* s" ]1 ^+ q0 m 满分：2 分: d4 c# _; @- Y# _2 K' P4 N
14. If staff react defensively to a complaint, they will lose ( ).
6 G& p# J! \. V' mA. promotion' K: z* M6 s- y. |6 G
B. guest's patronage- N) @% x8 t; h/ Z8 t2 i2 a
C. job
1 V( g: C1 g* z, w& E. g9 ^D. chance to learn
|/ q( A0 s6 o# y8 o) J 满分：2 分) w- |# R" e$ |, P! D l& M* {1 w
15. In China, passenger trains, as to classes, are divided into ( ).
5 q) z+ Q, a6 q- H; c2 R. TA. soft seat' u3 n9 R8 U8 ~! t
B. hard seat u' x: h- @" t) ^: {! N- |; ^/ U
C. soft couch9 Q. i H9 t3 D) p# y
D. hard couch! v: R [4 V! p5 Z
满分：2 分5 |3 w; U2 _0 d/ x5 D0 z6 n
16. Pasta is a(n) ( )cuisine, while sushi is a ( )cuisine.
8 l% ^& Y, g/ R4 v& W2 H WA. Japanese# ?: T) j+ I' a: I" J& D8 b
B. Indian
$ ^4 A- v; }+ m( nC. Mexican/ z" t* m1 U( z. K( f- \3 _
D. Italian9 z' M$ H1 n, V( N
满分：2 分& |" ~( ^% x/ \) M4 a
17. Member benefits of online reservation include ( )" a' Q( I8 V4 N
A. free
8 A' }! }6 B4 P$ S) l4 A2 xB. convenience
% F5 G* v ~* @9 B% }% RC. an array of choices
- K; N$ d9 q' ]8 r0 L8 iD. member rewards
3 `6 }7 | x# S5 f8 ` 满分：2 分
- o' S, G* F7 N$ x9 T5 L- O) M# J18. Buses in urban areas normally operate between ( )in the morning and ( ) at night daily./ \3 F# r0 T, r" K. w( e
A. 5:00
$ D9 a" y; m, C5 Q+ {: Y3 qB. 6:006 B3 ^5 Q+ o: J) w. x
C. 22:00
9 w" W: m3 {5 u* VD. 23:00
5 d, I+ u/ n7 W/ S8 I 满分：2 分% [& h% p( g! b0 Y; ^! x
19. Which of the followings are mentioned as Fomous Hotels in the textbook？( r; ?' v6 n2 g0 n) p8 x8 O2 d& t
A. Jinling Hotel
8 Z, ]% m# |* h$ D! s0 B0 c* fB. Crown Plaza Beijing
5 Z) @, v+ C2 ?6 y3 @. |- d+ OC. Crown Plaza Shanghai
! w! F2 W! v) V) U# K, L2 @* LD. Holiday Inn
7 ]% C1 R* {8 A: ?6 @: c' A 满分：2 分# \: l. l$ ]4 `0 D
20. The operation of railway transportation has been greatly improved in ( ).
. m# y9 K/ `' Z' Q# u+ Z$ o8 NA. running speed# E5 }6 D2 t3 Q# ]
B. transportation capacity
1 i5 D- N1 v! c) I+ X, aC. travel service8 \$ ?, a4 p5 {3 E# ~5 _) F& V( a
D. labor cost; L/ j+ a+ [ O, w
满分：2 分 . d! y7 I4 f* N/ ~! U# n: c
' O* c/ R r: ?; j4 B2 l
三、判断题（共 10 道试题，共 20 分。）V 1. If you try, you can win all complanit-makers.( w0 S. M& w" _' K# `
A. 错误: _1 s4 W+ w3 r G
B. 正确% @# C. e# d% i7 |4 k( V
满分：2 分# z( ]( x( y7 S, s0 n
2. Most people handle complaints poorly because they have never learned what go do (and not to do) when confronted with a dissatisfied diner.7 c# x) c; C$ M2 V
A. 错误0 y: |9 g3 D/ j0 o7 n6 ^6 t7 W7 `
B. 正确
; r- i5 k+ W& O3 j' m8 ^( a7 o) C 满分：2 分
5 I) H1 @+ R$ w. N! j1 \3. During the early Middle Ages inns were not so important as they are today.
% V9 f6 S/ {4 O& l0 ?0 jA. 错误
$ G; v, r) Q) a3 z1 SB. 正确. {6 L* a3 i1 e p8 D5 [
满分：2 分2 n+ u5 A: I0 ^' a/ U. f$ e7 \ l
4. Many slow lines have been changed to "leaving in the morning and arriving at evening".
. ?6 V f0 U& b% T/ Z6 O( `2 M( fA. 错误( W; B: L- j. [2 I+ q* I F, a/ v
B. 正确' X0 ?) J/ @; y+ G6 t+ E
满分：2 分' s# ^4 K6 j$ n4 y& Q- a7 c% g
5. Like Call-Ahead Seating, the new Click-Ahead Seating requires labor involving service.
E: g- L* H- M6 q' U. g5 iA. 错误( H" A( h1 l2 k1 q$ G! w9 j
B. 正确1 _# O- e% J5 E8 } N
满分：2 分
7 U6 X2 ^9 }- ~6. Rickshaws can still be seen in almost all cities in China.
3 ~$ u# |% Z3 l- J: lA. 错误0 |( a. f. T) t7 Q6 U. I b8 u5 W
B. 正确
& L2 o n& F3 H7 M# W 满分：2 分+ s0 e" o: F- X
7. All kinds of hotels charge high rates.- @* {2 a& y, x Z2 r: `
A. 错误6 {3 Q8 o+ O6 T# n% \
B. 正确7 r/ ^* u8 `( O9 d, G& Y" M$ I( G
满分：2 分! X" }# g2 n7 K6 s+ N5 u
8. Based on imperial court and Shandong cuisines, Guangdong food enjoys an age-old reputation.* \0 B7 C6 ~: t- X
A. 错误
# x* q6 I0 ]. ~7 o1 f: JB. 正确9 E' a* y w* f' i
满分：2 分$ I' |5 t P8 c4 _
9. In the past, taking a train in China was as comfortable as it is today.- O* |: v% f& a: |9 _8 |
A. 错误
! L* p8 \6 U3 h2 y) U, Y vB. 正确
3 \6 e! K& z" B" z 满分：2 分
$ {, p$ C- ] m10. The person who issues the invitation in the first place will eventually end up paying.( k& j! A5 @, j X' A: g2 ^$ L
A. 错误+ W. E/ ]! Q4 O. Z6 c4 V
B. 正确
2 f( c; I8 W+ @+ z 满分：2 分
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