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一、单选题（共 25 道试题，共 50 分。）V 1. （）means the act of thinking deeply and seriously about something.: k; u Q& r; E. T( | P7 T
A. donation6 E j/ \1 | g4 ]1 A! D
B. accommodation
/ a4 B% U- Y* yC. meditation
& q. `5 A1 t5 n0 _" P% E5 FD. philosophy
6 x$ @6 u: }: i8 E6 ` 满分：2 分6 K; B+ h+ K- U
2. Please find the exact definition for "spectator".) m; T) x' ?) W6 w% @3 N: m
A. a person who watches ,esp.an event or sport without taking part
0 u+ y1 J# z- E/ V! oB. a group of countries under one central government，often ruled by an emperor
- i* k; D, y# [, z5 M {2 bC. a feeling of fondness for something in the past，often mixed with a kind of pleasant sadness: \( _& g& x1 \; O5 ^
D. varity* l( W( ^6 A; J i
满分：2 分
4 }$ m' @0 ^- w- @% ?" q1 @3. Typically ，people intend to relate to others more about _____during their travel.* [! F B- |6 X4 l* ?6 U
A. wonderful experiences
: J5 Z& M' o' B4 mB. unpleasant experiences
& S4 a2 C, {7 n% x& J" ^# r 满分：2 分& B3 n1 p D$ n/ f
4. Rize developed his philosophy in service，the essence of which is____.
' v( n% P% o ]' |' iA. The Gold Standards
# y5 J! D+ z* U- bB. To try to be "the hotelier of kings and the king of hoteliers"/ M" J3 k2 d* {
C. The Three Steps of Service
% S. ^1 P) o& N) ?' v# ~- `- M9 QD. The way of selecting and training employees
: z- h& \) _+ Z* b7 t1 t/ N 满分：2 分/ U' d) p1 d; b, B
5. （）means to develop and change gradually over a long period of time.
: A9 T4 G" Z& z& BA. double-check
1 I5 C q% |8 {+ R/ b! oB. evolve
3 s Y7 K; j# e& s5 _C. rehearse
, @1 K1 R- J9 Q( @2 P* b$ | DD. impair+ y5 v+ b. k+ T4 c8 C
满分：2 分9 u9 W" L4 o3 J# F
6. Please find the exact definition for "convert".
! D) q0 V9 P: @4 m+ XA. to speak angrily to someone because they have done something wrong7 R8 _/ _3 H* \8 d' J
B. to change something into a different form of thing
% ?8 r- `2 m2 R( e! d2 GC. to give someone more control over their own life or situation5 }- F0 r* M% n' o
D. to risk losing or spoiling something mang times
: _1 d% u/ S. c' f% R( H% J 满分：2 分
* H: H+ j! \2 m4 ^/ T0 i7. （）means complete and inculding everything that is necessary .
5 t1 {% f$ d& L- l: w4 v1 {A. royalties, e- }5 m' W1 M0 @% g. C- ]
B. establishment
6 t' \3 i4 Z- x Z# P3 GC. comprehensive
7 t1 m) G- R& k$ bD. markup
' I# d& b1 s' Q7 D% ^ 满分：2 分
( f; a$ a: l! W" N1 |' @8. Please find the exact definition for "accessory".) t6 \ I! O8 {3 H8 u. L
A. something such as a bag,or jewellery that you wear or carry because it is attractive% y' s4 @" `. \ u2 u7 O w8 U5 O
B. something that someone has made in a skillful way using their hands
$ V$ t, ?7 z8 GC. something good to eat that is expensive or rare7 C9 d! ~8 q8 h! s4 @( S
D. a large area where there are a lot of shops,usually
4 n$ u: P4 ^5 l1 W% w 满分：2 分
( W2 e! m1 Z5 @$ ~ Y2 f- k9. （）means characterized by continuous change ，activity or progress.; W* m. p# B; u: r" F
A. dynamic4 z5 E& i+ Y, r
B. elaborate
; q; ?/ [0 Q2 t1 k8 f0 UC. breathtaking
$ @* y. z6 m; F% t- v% LD. imitate- n3 C2 t) L; ^
满分：2 分
$ a# D) O% o; `/ J10. Cesar Ritz revolutionized the concept of hotel luxury in that____./ [) O9 Z1 t4 a& F
A. he made the dining process an enjoyable experiencing to the patrons
4 H5 q9 N3 Q, VB. He not only provided patrons with stylish and tasteful environment，gourmet food to the good music，but also superb service
) v$ i# E6 N' a, cC. He set rules of protocol and of seating for people in formal oc) ?! V4 H0 B) o2 i
满分：2 分
3 ^: b) _* Q1 [: U" _1 K. K' }4 r11. （）means combine well with (sth.)to form a whole.$ H3 I* Y0 m. p" D( Y
A. transform5 l# c2 j3 p5 E" |4 J" f" F& V
B. utilize
& g$ V Z* C) _/ XC. befall6 m& L( H# b8 I7 `& |) ~" e
D. complement1 T3 r- G: H3 c, {' c, r" \/ f t
满分：2 分
6 o* }9 T1 j5 f12. （）means one or more ceremonies or customary acts often repeated in the same form.
! E8 `1 N. }& |0 B( @' UA. annual, z" q" j( ]7 ]( c1 q* ?
B. ritual$ x R$ ^4 ]% D( F0 p r7 e
C. fabric1 K# e" C/ Z! P% W' x$ w S
D. rhythm
* ^( m& P% X- ?) { 满分：2 分
5 ]* U! I. n# Z( X5 p" U# g' {- @13. Please find the exact definition for "symphony".
% b! z; K) W5 n7 R; |, hA. something made in an earlier period and collected and valued because it is beautiful，rare，old or of high quality; C9 ]$ B7 g8 W) f" o
B. the main or most important rules or parts( C& w2 I& D" A* O7 P
C. a person who helps someone serve in a restaurant，especially an opera+ [+ i7 i( H8 C' P/ K0 ]
D. a long piece of music for an
: p e4 P; ^9 k6 |7 d 满分：2 分
# q' C# c# d& o' r% O6 k/ I14. （）means someone who works for a skilled person for a particular period of time and often for low payment ,in order to learn that person's skills .
' M3 F3 F) \. TA. perfectionist
6 r2 {$ u3 i2 J1 R8 Z3 QB. apprentice
8 B/ s" L% v0 g# GC. hygiene0 H2 }, D8 \ | s* t x
D. clientele, j) d4 ]) D' e; S" f9 H
满分：2 分& [4 z! }( \9 K. J9 _
15. （）means someone whose job is to check that things are being done correctly.# N# D* g" m( |5 y: l' y$ S8 Z
A. inspector
; f, ?, ]4 G! u1 {) }* H+ T4 W- _B. layout
6 J1 ]8 W3 V+ _5 g& Y1 `+ D$ AC. pitfall# p! f5 B, i$ I- q3 C
D. formula9 X8 n; `: }1 k8 [
满分：2 分
, o- E; D8 Z6 ^/ L: V16. （）means the quality or state of being pure.
+ s$ o. r! |" {( H4 q& vA. myraid' g ] S2 s( |$ a2 c4 d* U, F
B. purity
. M4 ~2 |* t) sC. tableware
, I5 c# C' r0 F) m" N8 _, sD. alleyway
: y6 O# s. G* Z$ o 满分：2 分
# x. p: F' B2 }17. Please find the exact definition for "sesame".
8 ?2 S7 X( n3 k* o1 u( d/ K' z$ v7 WA. an important victory or success5 P+ `' l+ {* Z' ?5 f! U$ w: G
B. some who supports the idea that women should have the same rights and opportunities as men
% c |; T+ i! OC. a plant grown for its seeds and oil and used in cooking
; ?6 M. \& Y& _# wD. a continuing increase in prices ，or the rate at which prices increase
' D# V* J# w) M& L 满分：2 分
9 F# W( v C- X5 \' |5 {18. （）means a wall of earth,stones etc.built across a river to provide water for farming or to prevent flooding.! Q. T# B. c! f( t+ q
A. lurk
" Y( S9 w' X6 E8 v- O3 _B. embody
: O) m0 L; B$ f! u$ y5 @C. defy* f# C2 E4 h3 s3 f3 A/ V2 x
D. barrage6 U% w3 D- W9 l' p' Z
满分：2 分7 Y# D$ b. q( q% B8 s. Q
19. （）means to experience something ，especially problems.- i& y# ]# I8 o# Z
A. overlook
" j4 |1 P m5 J* F9 Z9 Q2 J4 |B. groom
3 p8 F0 I, V r$ t5 s# CC. encounter1 {5 E) U% C6 R) b! `5 W
D. provoke# Q% c) H0 o& b( ?: `: d8 {5 @5 B5 _
满分：2 分
8 A( X5 ]/ [/ u. n& Y20. Please find the exact definition for "caravan".* r6 O/ o* ]7 y' m8 ~1 }; q
A. a public sale in which property or items of merchandise are sold to the highest bidder
1 G: h- K) z3 |/ Z9 fB. a company of travelers journeying together
, y( i) A" {; c! D0 J. l0 V' pC. a strong wish or need
% x' W+ N, M2 E! e8 t( oD. part of something you say or write in which you mention a person or thing) i+ c8 x+ G) }+ r
满分：2 分3 a' v" M3 {2 O d
21. When a customer is complaining to you ,you should_____.8 { q. T, k7 T) ?
A. listen carefully and make notes7 G9 L) w/ L9 M& u0 Y2 K; I
B. make personal comments
4 E: | }$ _# B- G! N 满分：2 分) h4 N8 l' `' o) U$ y
22. The great success of the London Savoy Hotel was largely due to ____./ W; R/ r0 i! }
A. the fame of Auguste Escoffier ，who was the best-known chef inEurope7 ~4 v6 e$ }/ c# |
B. the good management supervised by Cesar Ritz
" x, {( k' R9 d2 ~' s7 K( jC. the reputation that many celebrities once dined there: r& I* }8 Q& O1 r+ @
D. the combined efforts and perfect partnership of the hotel manager Cesar Ritz and famo. r' X V& G+ `7 Z
满分：2 分 c7 i* l8 C& D; N
23. （）means the system of rules and acceptable behavior used at official ceremonies and occasions.8 P) @6 `; G& e- z- Y
A. shepherd
. s( v: ]+ b& BB. gourmet+ b- r. E0 L% Z; C
C. protocol% Q2 x# v' l" C( m {/ B$ I
D. suite
, j; t5 O' A; o! L3 n* x. N3 A 满分：2 分
# ]; s) h- C2 e1 N24. （）means something that encourages you to work harder ，start a new activity，etc.
7 @8 T2 \& v) K$ qA. soild# E& k# b+ V0 P2 P7 c( u) _
B. integrated$ h& a) X& u1 r( g3 s) W" u
C. incentive
7 w' r# |6 q- }* @- _# x6 D9 R8 nD. exhibition
# K$ `) K1 s" _" k 满分：2 分
: Q* i6 a2 I5 E; x/ R& H) Z25. Please find the exact definition for "perception".
; B) N$ I& {. [+ \9 VA. all the goods in a shop
/ O O6 P! h2 N: O- q, p- JB. someone who looks very neat and clean% e) s$ r- i' j: W$ x* Z: a
C. a small mistake
C' C2 B& O1 T8 `; wD. the way that you notice things with your senses of sight，hearing，etc/ H/ a z2 J& r# N
满分：2 分
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8 W6 @7 l% N2 s& Y, R% u二、判断题（共 25 道试题，共 50 分。）V 1. The income from convention industry has boosted the development of the relevant sectors., P- x3 ? G( E- j9 c/ D
A. 错误, I* T s5 W: A! W+ I a8 l1 }
B. 正确' [$ G) j0 Y9 W
满分：2 分
. Y) y- e+ J& D( l3 m2 S5 M2 W5 u2. The McDonald's is the largest employer in the United States.
7 O I: a3 Z D9 fA. 错误, }* X5 ~" `# M; o' ]6 `
B. 正确
+ ~2 ^" x/ Z) H) D) ? 满分：2 分! A7 m/ ]' q3 Z! @+ U
3. During the orientation ，new employees should be taught how to perform their job properly.- e9 G1 b3 |9 w1 E6 h. s
A. 错误2 Y' u4 z/ w- P2 c8 ]
B. 正确
: n2 O+ R' w* E0 p- x; v7 J 满分：2 分
1 Z; A0 [2 Z( s# F9 {# o3 |. o! U4. Just as Caribbean carnival traditions are a evolving mosaic of African culture composed of African rituals ，craftsmanship，music and dance，Trinidad's carnival is also a beautiful mosaic of cultures of different continents and races.! y N7 F9 J1 {( q9 f8 ?5 L
A. 错误5 T6 ^4 u0 @" a; P. |9 n
B. 正确# a( P% j* F, k! _
满分：2 分. N0 J* `, Y7 m0 K
5. Most of the profits of the McDonald's are made from selling fast food.
3 N) H/ Y3 c8 R d1 n% ~) @; DA. 错误0 T$ Y, X) v4 F$ B! u
B. 正确
5 ]6 D, @( o0 h' t/ L) t 满分：2 分% N" M( a6 [; X4 h0 ~
6. Cross-cultural training will help the employees to deal with customers from cultural backgrounds.* {: u! X0 w& l; G. x3 W5 t
A. 错误0 @" n! U3 m7 {3 T9 }9 R1 M/ h
B. 正确
0 W. L, r/ B! K- c4 J \! D 满分：2 分
$ B' v# R2 g5 m. E9 a+ ?1 @7. Customers usually base their experience on the interaction with employees.
* @ s0 ]' U3 N( Y; S# X( f' k& iA. 错误
2 o* }6 B& c7 e# d6 l! LB. 正确
6 S( Y# P M7 f* v2 y6 `0 [/ U 满分：2 分* S" D' |* x3 G4 v4 B5 Y# q& I) B
8. Foreign fair organizers are superior to their Chinese counterparts only because they are more experienced.& f7 I6 L+ D6 U
A. 错误
3 c- U& ?- N( y; B- ]- m) MB. 正确8 {; j- } p' k- \
满分：2 分
" j j! B1 Q: \2 Y9 N- p9. Europeans brought carnival to the Caribbean ,but Caribbean carnival traditions are more rooted in ancient African culture than inherited from European culture.2 c6 F; I% s( E
A. 错误' A8 h# F$ d" t
B. 正确
5 i' W: s* r! u& h. h 满分：2 分
* x0 j. {, r$ x9 y10. The most important skills for new employees are first aid and food preparation.7 Z/ E7 e0 u r: s, |6 l/ {6 x1 S) o
A. 错误; k0 ?% v) r1 M( P; A
B. 正确
0 r+ c. h1 u$ [ 满分：2 分6 D, P$ R9 k4 {' b$ Y2 }
11. The main problem with China's exhibition industry lies in a lack of investments.. u' N6 Z/ s( o* X, n r! G% s
A. 错误
5 e1 x( ^& ]$ yB. 正确8 c' K& f, B) Z( O+ c2 k' U6 W2 I5 q
满分：2 分& y: N# T! P8 L
12. Uniformity is the guiding principle for the franchise and chain stores. u$ H; N* ?% n9 h* w5 g
A. 错误
+ l/ i' M6 r" s7 b: A' YB. 正确# r3 M" k0 L# a, j1 D
满分：2 分/ f; @0 m, z. x2 _8 ]. f
13. According to some experts ，the development of convention venues in Beijing will contribute substantially to the local economy.$ ~$ }9 |8 P& y& [1 A, _% g; ~
A. 错误
" b7 C2 N: s. ?' v6 W! K/ b" T5 [+ ~B. 正确' N+ p, P1 q8 v" _( d1 m
满分：2 分
6 u0 e* l( \9 Y& N14. Ameircan women entered the workforce mainly because of the feminist awakening.
' l" h* @* ~# A% v: _A. 错误7 U9 ^( G% m1 o- n% r9 t( d
B. 正确4 y1 }% D: T6 d% Z
满分：2 分- v/ \; M# ^) G# R
15. The McDonald's has become one of the symbols of America's cultural export.$ @% w' Q4 H J- q) B" G+ h
A. 错误
! a4 X9 w- C; s8 ]B. 正确9 x4 [, \: t. ?
满分：2 分: h. _: v% r% W
16. In order to help the new employees to maintain a high level of motivation and build up confidence ，a well-planed program is necessary.
! f! h4 O; S$ ~9 }A. 错误
# n$ j/ E# c! q/ t/ C3 c/ u$ uB. 正确# Z G9 ^6 d* [3 N* J3 _7 d
满分：2 分
" e4 n7 ]/ w Q& Z& e' b) L$ ?17. In order to meet the development of the exhibition/convention industry ，a code of regulations and rules has to be formulated.1 }: n1 K5 x) M0 V4 Q( {* Y7 p
A. 错误0 B5 h: x9 `9 n# |; ?: x, i# p7 I
B. 正确
: A& X4 H4 I: i9 ~" q- i+ M 满分：2 分- ^8 B/ \4 W/ N3 |6 T
18. Experienced employees are naturally excellent trainers for the newly recruited members.2 S" b1 b1 @$ s: O) P: G# s
A. 错误
, S0 H/ J Q7 ?' U& z0 d) ?B. 正确
* D8 ?3 r% n# _8 ?) p* b( S 满分：2 分& X% z& a6 F& _3 ]
19. Of the existing theories about the origin of carnival ，people are not sure which theory is more true to the fact.
$ `0 C: j7 }9 H" F# l, A, ~+ I* r" nA. 错误3 e4 A& b; {1 Q4 E$ w% K- H7 h
B. 正确
0 o0 Z9 |5 ^# B) I- Z3 w% n2 G 满分：2 分
4 s8 S" a$ W H1 n: c20. Adequate training will reduce the turnover and improve the customer service.9 D2 b& ^) S3 m3 v- _) Q
A. 错误# s* o4 C G* B; ~* Z
B. 正确$ n- D4 {: h9 r# M
满分：2 分
' ] p+ e4 v& w" Y" r21. Lent is a fasting season lasting four weeks for Christians to commemorate the revival of Jesus Christ.
+ F+ }5 B/ q; i, J: u) VA. 错误6 ]' {, G. w' m( S3 F
B. 正确* g$ B. v l6 d3 Z) o
满分：2 分" z3 _2 t: o: `( Z
22. The majority of employees in the fast food industry will rise up the corporate ladder.
6 w) M0 S' T. \2 }' [0 A5 k# y' mA. 错误& p$ x2 }2 ~5 {9 J j! i4 E8 D
B. 正确6 J/ b! N: m7 K- n# [# a
满分：2 分
& y5 z9 g, o) q# v$ X23. The most important training for the newly-employed staff is the skill training.
_- a' r0 m7 U6 v. EA. 错误
9 f2 T9 n% t" C4 tB. 正确
7 s `; f# x6 [$ @* Q 满分：2 分$ E7 W+ I4 n6 t! y! n+ k
24. Many people blame the fast food industry for its unhealthy food offered.3 Y0 a( z7 }9 f3 r. y0 e7 S1 V+ x
A. 错误( ` B3 @% Z3 q7 \; ~: P3 v% I3 c
B. 正确
3 A8 v9 G( O T( b& @ 满分：2 分
" |5 c/ j- F1 n" b# T25. Although the followers of the Roman Catholic started the tradition of carnival hundreds of years ago,nowadays Christians all over the world celebrate carnival.
" }' \5 G( S4 TA. 错误
: D: `4 O& h' M, b2 @; x6 I& G7 AB. 正确
+ i4 ]/ d! Q0 p. h* K 满分：2 分 p* n* R4 L! F# N/ B- s$ _
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