南开17春《旅游英语（初级）（中旅院）》在线作业满分

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17春《旅游英语（初级）（中旅院）》在线作业
试卷总分:100    得分:100
一、 单选题 (共 20 道试题,共 40 分)
1.  In 1978, China adopted an open-door policy for the country’s()
A. political reform
B. economic reform
C. cultural reform
D. commercial reform
      满分：2  分


2.  ()played an important role in the early history of hospitality.
A. Trade
B. Religion
C. Temples
D. Churches
      满分：2  分


3.  Good service is the most important()for the success of the hotel operation.
A. ingredient
B. role
C. part
D. content
      满分：2  分


4.  Today most of the package holidays are() .
A. purchased through retail agencies
B. purchased by customers with home computer
C. purchased by customers through their companies
D. purchased by students through the student unions
      满分：2  分


5.  In 1965, Holiday Inn installed the hotel industry's first nationwide().
A. computers system
B. accounting system
C. auditing system
D. computerized reservation system
      满分：2  分


6.  The general manger is sometimes, particularly in the larger hotels, called the __________
A. executive innkeeper
B. managing director
C. chief engineer
D. director of sales
      满分：2  分


7.  According to WTO's definition of tourism, outbound tourism refers to().
A. visits to country by nonresidents
B. visits by residents of a country to another country
C. visits by residents of a country to their own country
D. internal tourism plus outbound tourism
      满分：2  分


8.  The()takes care of the cleaning, repairing, and laundering of guest’s clothing.
A. room service
B. laundry service
C. housekeeper
D. waiter
      满分：2  分


9.  The trip taken by one wishing to study art in another country can be classified as()
A. a cultural visit
B. an educational visit
C. an exotic and unusual holiday
D. a travel as a norm of behavior
      满分：2  分


10.  The most immediately apparent form of environmental pollution is ().
A. physical rather than aesthetic
B. aesthetic rather than physical
C. psychological rather than technological
D. technological rather than psychological
      满分：2  分


11.  The key difference of the new tourism from the mass tourism is().
A. mass
B. cheap
C. transportation
D. flexibility
      满分：2  分


12.  The ecological balance perhaps takes()of years to evolve to a mature, self-regulating, stable system.
A. tens
B. hundreds
C. dozens
D. thousands
      满分：2  分


13.  Changes in the life-style of the young also threaten the()forms of holiday accommodation.
A. traditional
B. modern
C. moderate
D. many
      满分：2  分


14.  Travel agents are the()of the travel industry.
A. salesclerks
B. wholesalers
C. retailers
D. managers
      满分：2  分


15.  Ellsworth Statlar was known as father of the modern()industry.
A. convention hotel
B. resident hotel
C. luxury hotel
D. commercial hotel
      满分：2  分


16.  Which of the following statements is true?
A. Service is really an attitude
B. Service is really a product
C. Service is really a profit
D. Service is really a way
      满分：2  分


17.  A visitor can be a tourist if he stays for more than()hours
A. 12
B. 6
C. 24
D. 48
      满分：2  分


18.  English inns and taverns, in particular, gained a reputation for().
A. cleanliness and comfort
B. a warm bed
C. a hearty meal
D. stables for the horses
      满分：2  分


19.  There is a real() in China that minority traditions will be lost.
A. threat
B. thrill
C. transfer
D. trend
      满分：2  分


20.  As China's economy shifts to a major market system, the domestic travel industry will face increasing()in a more highly competitive environment.
A. changes
B. charges
C. challenges
D. chances
      满分：2  分


二、 多选题 (共 10 道试题,共 20 分)
1.  The main role of a travel agent before the Second World War was()
A. selling shipping service
B. selling rail services
C. selling all kinds of services with computer
D. providing tour guides
      满分：2  分


2.  The WTO defines a domestic tourist as a traveler()
A. visiting a destination in his own country of residence
B. staying for at least 24 hours but less than one year
C. traveling for the purposes of recreation, holidays, sport, business, meeting, convention, study, etc
D. none of the above
      满分：2  分


3.  Water transport today plays two main roles in travel and tourism().
A. training
B. ferrying
C. cruising
D. boating
      满分：2  分


4.  It has been said that more food and beverage repeat business has been lost by()than by poor food.
A. poor service
B. poor management
C. badly designed menu
D. good interior design
      满分：2  分


5.  China is less competitive than other Asian countries and areas in tourism because of().
A. inadequate facilities
B. ineffective promotion
C. undesirable service
D. efficient transportation
      满分：2  分


6.  The social significance of tourism stems from().
A. the appreciation of other cultures
B. the appreciation of ways of life
C. the appreciation of social structure
D. none of the above
      满分：2  分


7.  The bus has been increasingly utilized as a() travel mode in recent years.
A. pleasure
B. personal
C. religious
D. educational
      满分：2  分


8.  The services provided by airlines include().
A. scheduled services
B. nonscheduled services
C. air taxi services
D. taxi services
      满分：2  分


9.  All the following are true in tourism computer technology().
A. can make reservation
B. can quote complex fares
C. can process documents such as tickets, invoices and itineraries
D. has already cut out the business travel agents
      满分：2  分


10.  Which of the following are used particularly by business travellers?
A. Scheduled services
B. Charter service
C. Air Taxi Service
D. self-service
      满分：2  分


三、 判断题 (共 20 道试题,共 40 分)
1.  Doing a job means meeting any requirement of a guest.
A. 错误
B. 正确
      满分：2  分


2.  Hotel brochure is an important sales tool.
A. 错误
B. 正确
      满分：2  分


3.  Sales promotion has little difference with public relations.
A. 错误
B. 正确
      满分：2  分


4.  China is the fourth largest country in the world with a total land area of 9.6 million square kilometers.
A. 错误
B. 正确
      满分：2  分


5.  “The customers are always right.”
A. 错误
B. 正确
      满分：2  分


6.  When a guest has hung a “Do not disturb” sign on his door, the chambermaid may enter the room, but she must knock first.
A. 错误
B. 正确
      满分：2  分


7.  The World Tourism Organization (WTO) is the most widely recognized organization in tourism today.
A. 错误
B. 正确
      满分：2  分


8.  The number of rooms or beds rented over a period is an important indication of a hotel’s financial success.
A. 错误
B. 正确
      满分：2  分


9.  The guest should always keep the key card with him.
A. 错误
B. 正确
      满分：2  分


10.  The door knob menu can be found in every room of a hotel.
A. 错误
B. 正确
      满分：2  分


11.  During the procedure of checking out, in order to save time, if the guest says he doesn’t take anything from the mini-bar, the cashiers should believe him, and let him check out quickly.
A. 错误
B. 正确
      满分：2  分


12.  We should meet the guest’s requests in any case.
A. 错误
B. 正确
      满分：2  分


13.  The chief product the hotel is selling its room.
A. 错误
B. 正确
      满分：2  分


14.  WTO is one of the organizations that represents all national and official tourist interests.
A. 错误
B. 正确
      满分：2  分


15.  If the guest called is not in, you should tell the caller to dial later or ask whether he is like to leave a message.
A. 错误
B. 正确
      满分：2  分


16.  The “Do not disturb” sign simply indicates that the guest doesn’t want his room to be cleaned.
A. 错误
B. 正确
      满分：2  分


17.  The hotel is not responsible for any damage in laundry.
A. 错误
B. 正确
      满分：2  分


18.  Baggage delivery must be kept prompt. If it is not, then the situation must be corrected before it becomes a problem.
A. 错误
B. 正确
      满分：2  分


19.  If the guest wants to know about the hotel’s facilities, you should encourage him to use them.
A. 错误
B. 正确
      满分：2  分


20.  Looking after the baby for the guest is part of housekeeping work.
A. 错误
B. 正确
      满分：2  分